FRANKLIN KNOLLS POOL
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Gator Gab #1

5/28/2019

 
      Welcome to the 2019 Season Gator Gab #1
  • Sneak Peak of the newly renovated Franklin Knolls Pool house this Friday evening, May 24th from 6-8pm. 
  • FKP has arrived in the 21st Century using the web-based system, Membersplash which will be  used for Check-In procedures. To avoid delays at the front desk, please upload a photo of each household member on the Membersplash website ASAP. The front desk staff appreciates your patience as we all become acclimated to this new system! See email that we sent earlier today for more details.
  • First Splash is this Saturday, May 25th at 11:00 AM!  Pack your pool bag, stock up on sunscreen and get your koozies ready!
  • Early season Pool Hours: weekdays starting Tuesday, May 28 before MoCo schools get out: 3:00 PM - 8:45 PM, all weekends 11:00 AM - 8:45 PM ; regular hours: 11:00 AM - 8:45 PM begin Saturday, June 16
  • Splash Camp for Kids!
    • Splash Camp for FK members only! Available all summer (with the exception of July 22-August 9) Kids can enjoy the entire day at the pool with friends and fantastic counselors! Click HERE to register and email chris@hoopeducation.com if you have any questions.
  • Swim Team Participating in the Montgomery County Swim League, Gator pride is strong. Our team is led by Coach Nik Hammond with Assistants, Susannah Ripley, Kevin McLaughlin, Marrick Golladay and Aiden Rooney rounding out the team of awesome coaches for this season! Our team Rep. is Liz Sullivan. Registration information can be found at the Team Unify website here: http://www.teamunify.com/MemRegStart.jsp?team=recpvfkst
  • Swim Lessons will begin June 17. Registration information can be downloaded from the website or at the front desk.
  • Member Clean Up Day: Thank you to all who came out last weekend for our member clean up day!  We had a great turnout and got a lot done to clean and organize the pool for opening day.
  • Facilities Committee:
    • The Facilities Committee has been very hard at work over the winter making recommendations and assisting with decisions related to the newly renovated bathhouse.  They also organized the member clean up days and were instrumental in assuring we replenish un-usable pool furniture.  We can't thank them enough for all their hard work!  Special shout out to Tara Montague, Ellie Wooden, Megan DiNicola and Susanne Mount!
  • First No-Cook Friday will be May 31, 5:30 - 7:30 PM
  • First Takeout Tuesday will be June 4 -   5:30 - 7:30 PM 
If you have any questions or comments, please let us know by sending an email to us at FranklinKnollsPool@gmail.com or leaving a note with the front desk staff.

NEW CHECK-IN PROCEDURES for 2019 Season

We ask that you bring your patience when coming to the pool while we adjust to the new procedures! If you do not upload your photos before you arrive (see instructions below), expect a delay for your family entering as we photograph those needed. We will be at the pool between 6:30-8:00 Friday evening if you would like to bring your family down to have us take your photos!

Franklin Knolls has transitioned to an online membership management system called Member Splash. It uses an online computerized method for Check-In. When you arrive at the pool, Front Desk staff will ask you for your Last name, and then First name if needed. (We are no longer using membership numbers to sign in.) Each family member present will be Checked-In and confirmed during the Check-In process. This process will take a few moments longer than in previous summers. All guests will also be Checked-In by Name and confirmed.

Our new check-in system uses head shots to verify member identities. Members are encouraged to upload their own pictures or they may have them taken at the front desk.
Please complete the following steps prior to coming to the pool for the first time this season (many of you have already completed some or all of these steps): 

1. If you haven’t already, log into your account at https://franklinknolls.membersplash.com/
2. Enter your username. It is the primary users email address.
3. Enter the default password: fkgators (or your personal password, if you have already changed it).
4. If you haven’t already, change the default password to your personal password.
5. Update your Emergency Contact Information with a name and phone number.
6. Add additional family members by clicking the "+" next to the "Members" column.  Please be sure to enter all of the members of your family, along with their birth date and email. This will streamline the check in process during your first visit.
7. Next, you can pay your membership dues, assessment fee, add a Nanny/Babysitter, and purchase guest passes. NOTE: there is a 2.9%convenience fee when paying with a credit card. You also have the option of paying by check, which will avoid the convenience fee. Regardless of payment method, click on "Make a Payment" in the top right corner. Click the appropriate check boxes for your purchase (i.e. membership fee, assessment, guest passes, etc.). Note that all members must pay the membership fee, capital improvement fee (if not already paid), and assessment (either $50 for this season or $250 for the entire assessment). Choose your payment method and click "Next."
8. If you are paying by check, you can either bring the check with you when you come to the pool, or you can mail the check to Franklin Knolls Pool, P.O. Box 3035, Silver Spring, MD 20918. Please DO NOT mail the check to the pool’s street address.
   
9. Upload your photos. Remember it should be a head shot or passport type photo. It can be a “selfie” type picture – you don’t have to go to CVS to get a passport photo!  To upload your own picture simply click Edit next to the name of the member, then click on the Upload Picture button or simply drag the picture onto it. Please make sure that the picture is only of that particular member and is a head shot. You can crop images after uploading but they need to be properly oriented before uploading. 
10.  PLEASE PLEASE PLEASE perform the above steps prior to coming to the pool this weekend.  Being prepared when you get to the pool will save both you and the folks behind you in line A LOT of time, especially during the first couple of days of operation.  If you have any questions or issues please reach out to our Membership contact, Dave Case, at FKPoolMembership@gmail.com.

Happy swimming, playing and chilaxin, 

~Rosemary DiPietro and the 2019 FKP Board
www.franklinknollspool.com

Join FKP on Social Media:
          

Facebook: Like us: https://www.facebook.com/Franklinknollspool/
Instagram: Follow us: https://www.instagram.com/franklinknollspool
Twitter: Follow us: https://twitter.com/FranklinKnolls


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